If you are not 100% satisfied with the product you receive, contact us and ship your product to:
Wisconsin Grown Ginseng LLC
12712 County Road U
Wausau, WI 54401
You will receive a full refund for the cost of the order of within 1-2 business days after we receive your return, no questions asked.
We are only able to process refunds on unopened and undamaged packages. If you find something is wrong with your product after you open the package, please contact us and we will work with you to resolve the issue or, if warranted, refund the order.
Returns are accepted up to 60 days after the purchase date. When making a return, you must include a copy of your original invoice that was shipped with your order or your refund cannot be processed. Please contact us if you no longer have a copy of your original invoice. All refunds are issued to the original payment method used to place the order. Customers are responsible for the cost of return shipping.